06 support queue
sys: net-new — no tickets table or admin route exists — proposed schema at the station foot
tickets
status
priority
product
assignee
| ticket | organization | product | subject | priority | status | age | assignee | open |
|---|---|---|---|---|---|---|---|---|
| TKT-0142 | meridian exhibits | Moonshine | Moonshine 2.4 won't see our new Blackmagic deck | normal | open | 22h | operator@tridant.io | → |
| TKT-0140 | northlight studio | owlette | Payment failed but the venue opens Friday — are we getting shut off? | high | open | 43h | — | → |
| TKT-0139 | helios amusements | owlette | Staged rollout of 3.2.4 across 140 bay units? | normal | open | 3d | — | → |
| TKT-0138 | meridian exhibits | owlette | Retired a machine but the seat still shows in use | normal | waiting | 7d | operator@tridant.io | → |
| TKT-0136 | helios amusements | Transmission | License key rejected on our backup gateway | normal | closed | 23d | operator@tridant.io | → |
| TKT-0131 | meridian exhibits | Starlight | Do render nodes count against Starlight seats? | low | closed | 48d | operator@tridant.io | → |
6 tickets
proposed schema
sys: net-new — no such tables exist — printed as a proposal
- tickets
- id · org_id · product_id · subject · status · priority · assignee · created_at · updated_at
- ticket_messages
- id · ticket_id · author_email · body · internal · created_at
10 stations